Please be advised there are fraudulent postcards being sent to people around the county. The cards ask people to call 800-230-8750 regarding an important matter to do with their mortgage or loan from EECU. This is a fraudulent attempt to collect your personal information. DO NOT CALL.
EECU is now accepting applications for the Glenn Mandeville Memorial Scholarship program for high school seniors. If you, your child or someone you know is preparing for graduation this year and meets the criteria below, download an application and submit it by January 31, 2018, at any EECU office or by mail.
In order to be considered:
- Applicant must be a high school senior
- Applicant must be a member in good standing with EECU or parent/legal guardian must be a member in good standing with EECU
- Applicant must express on their application their intended course of study
- Recipient of scholarship funds must maintain a minimum GPA of 2.5 to receive annual distribution of funds
- The scholarship must be used for the purpose of study at an accredited college or university
- Academic achievement, character, leadership and personal recommendations will be considered in the selection of scholarship recipients
- Applicant must include all required documentation and transcripts
The scholarship committee will select six recipients – three who are seeking a career in education and three who are pursuing other areas of study – to receive $5,000 in funds. See application for full details and instructions.
To increase our convenience and service to our members, we are extending our Contact Center hours of operation. Effective immediately, you’ll be able to speak with a friendly and knowledgeable Member Service Representative by phone from 8:00 a.m. to 7:00 p.m. Monday through Friday and on Saturdays from 9:00 a.m. to 1:00 p.m. Our local Member Service Representatives can answer questions regarding your accounts or any of our products and services and even assist you with the opening of new deposit or loan accounts. Prefer to contact us online? You can chat live with a Member Service Representative in a safe online format or use our secure email service to send us questions regarding your account or confidential information.
To reach our Contact Center, use one of the convenient options below:
We’re here to help you achieve your financial goals by delivering you A Better Way of Banking®.
Ring, ring. “This is Equifax calling to verify your account information.” Stop. Don’t tell them anything. They’re not from Equifax. It’s a scam. Equifax will not call you out of the blue.
That’s just one scam you might see after Equifax’s recent data breach. Other calls might try to trick you into giving your personal information. Here are some tips for recognizing and preventing phone scams and imposter scams:
- Don’t give personal information. Don’t provide any personal or financial information unless you’ve initiated the call and it’s to a phone number you know is correct.
- Don’t trust caller ID. Scammers can spoof their numbers so it looks like they are calling from a particular company, even when they’re not.
- If you get a robocall, hang up. Don’t press 1 to speak to a live operator or any other key to take your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
If you’ve already received a call that you think is fake, report it to the FTC.
If you gave your personal information to an imposter, call us immediately at 817-882-0800 to change account numbers or security questions. You may also want to change your account passwords. And if you’re concerned about identity theft, visit IdentityTheft.gov to learn how you can protect yourself.
Article reproduced from original FTC article posted on September 14, 2017 by Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer and Business Education. https://www.consumer.ftc.gov/blog/2017/09/equifax-isnt-calling
On September 7, 2017, Equifax, one of three nationwide credit-reporting companies, announced a breach of its database potentially impacting approximately 143 million U.S. consumers. The information accessed includes names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. Equifax has established a dedicated website, www.equifaxsecurity2017.com, to help consumers determine if their information has been potentially impacted.
If your information is potentially impacted, you should be sure to regularly review all your financial account statements and credit reports to check for incidents of fraud. If you see any unauthorized activity, immediately report it to your financial institution. If you believe you’ve been a victim of identity theft, you should also contact law enforcement.
You are entitled to one free copy of your credit report from each of the three credit bureaus – Equifax, Experian, and TransUnion – once a year. You can order them online at www.annualcreditreport.com.
EECU also offers you these valuable member account protection services:
- Sign up for Account Alerts to receive notifications by text or email for low balances, large transactions, account activity, and more. It’s easy to enroll – simply login to Online Banking, click on Additional Services, then choose e-Alerts & Text Banking to get started.
- Sign up for Debit Card Fraud Text Alerts to receive text messages regarding potential fraud on your EECU debit card.
- Add a password to your EECU accounts to ensure only you, and those authorized by you, can access your account information.
- If you suspect fraud on your EECU accounts, call us immediately at 817-882-0800 or toll-free at 1-800-333-9934.
- If your EECU credit card has been lost or stolen, please contact our 24-hour hotline at 1-800-442-4757.
And, if you have an EECU credit card or debit card, you’ll automatically benefit from ssecure/EMV chip technology that provides extra protection against fraud.
Here are some additional sources to learn more about the Experian Data Breach:
Important Change – Faster Payments Coming
Starting September 15, 2017, the National Automated Clearing House Association (NACHA) is implementing “Same Day ACH Debits”. This means payments you make via ACH may post to your account the same day you authorize them. It also means you will be able to make easier on-time bill payments and recognize faster crediting when you move money between financial institutions.
To assist you, we have prepared tips and answers to frequently asked questions. If you need more information, please contact us at 817-882-0800.
Check your balance through online or mobile banking or by calling us or visiting a branch. If you go online or use mobile banking, make sure you look at the “Available” amount, not the “Balance”. The “Available” amount includes any debit or transactions that you make with a debit card that are on “hold” until the debit clears your account.
Make sure you have sufficient funds in your account to cover the transaction before making a payment so you don’t overdraw your account or incur an Overdraft or Nonsufficient Funds fee.
Sign up for Account Alerts to receive notifications by text or email for low balances, large transactions, account activity, and more. It’s easy to enroll – simply login to Online Banking, click on Additional Services, then choose e-Alerts & Text Banking to get started.
What is changing?
Currently, credit transactions are posted multiple times per day, while debit transactions are posted to your account once per day. Effective September 15, 2017, debit transactions will be processed multiple times per day as well. This includes paper checks converted by merchants to an electronic transaction.
How does this affect me?
In the past, payments may have taken a day or two to clear your account. Going forward, bills you pay or checks you write may post to your account the same day you authorize them.
(Checks you write are only affected if the receiving merchant or retailer opts to converts them to an ACH item.)
What are the benefits of this change?
The switch to same day ACH debits will allow you to make easier on-time payments and enable faster crediting when moving money between financial institutions with whom you do business.
What are the drawbacks of this change?
The “lag time” or “float” between when you make a payment and when it posts to your account is being eliminated.
When will this take effect?
This change will become effective September 15, 2017.
Does this change apply to all credit unions and banks?
Yes, all financial institutions must comply with the new Same Day ACH Debit rules.
Will my direct deposit be affected?
No. Your direct deposit will be credited to your account on the normal posting date.
What is an ACH?
ACH or Automated Clearing House is an electronic network for financial institutions in the United States, and includes credit and debit transactions such a direct deposits and automatic withdrawals. It can also include paper checks converted by a merchant or retailer to an ACH item. These types of ACH transactions and clearing date are set by the payer or merchant, not EECU.
What is NACHA?
The National Automated Clearing House Association (NACHA) manages the development, administration, and governance of the ACH Network.
Have a question?
Call 817-882-0800 Monday through Friday from 8:00 am to 6:30 pm CT, and Saturday 9:00 am – 1:00 pm CT.
Chat online with a Member Service Representative at www.eecu.org or send a secure email to Member Services through EECU online banking.
Stop by a local EECU branch for in-person assistance; branch locations can be found at eecu.org/locations.
The epic flooding and wind damage affecting our neighbors in South Texas are devastating. EECU encourages members who would like to help to do so by donating to the American Red Cross. EECU will donate $10,000 to help our neighbors in need and we are matching EECU employee donations up to an additional $2,500.
The American Red Cross is helping the people affected by Hurricane Harvey in Texas and all across the Gulf coast. Shelters are open, truckloads of supplies are being distributed and volunteers in place. The American Red Cross is registered as a 501(c)(3) non-profit organization. Contributions to the American Red Cross are tax-deductible to the extent permitted by law.
You can also call 1-800-RED-CROSS or text “Harvey” to 90999 to make a $10 donation.
Thank you for your support and caring spirit. We know our neighbors affected by Hurricane Harvey greatly appreciate it.
After a big storm or other disaster, a criminal element may be drawn to the area. Fraud can range from shoddy repairs to price gouging to people who take the money and run. Here are 4 tips for protecting yourself from contractor scams:
1. Get written estimates. These should be on the company’s letterhead, with clear contact information.
2. Get more than one bid. This will help you decide which offers are legitimate and which may be too high or too good to be true.
3. Use local companies. Make sure to check references and phone numbers.
4. Don’t pay up front. You may be left with new damage to your finances and the same old damage to your property. Good contractors will typically require a partial payment up front to get started, but your final payment should be made after the job is finished.
Information originally published by Texas Department of Insurance at http://www.tdi.texas.gov/takefive/contractorscamsdisaster.html.
On Tuesday, March 28, EECU announced the 2017 Glenn Mandeville Memorial Scholarship winners at its annual meeting. EECU awarded $40,000 in scholarships to support eight local graduating high school students with their college expenses. The EECU Scholarship Program began 29 years ago and honors former board member Glenn Mandeville, a life-long educator. Since that time, EECU has awarded more than $480,000 in scholarship money to local students.
“EECU has a deep affinity for supporting education,” said Lonnie Nicholson, EECU President and CEO. “Higher education can be an essential springboard to building productive lives, but unfortunately, college expenses also can be a significant burden. EECU is proud to be able to recognize and financially assist these deserving students, and we wish them tremendous success in their academic pursuits.”
The following eight students were named as recipients of the $5,000 scholarships for 2017:
- Makenna Blassingame, Brewer High School, plans to study Special Education
- Braden Kelley, Richland High School, plans to study Music Education
- Brooke Pollard, Arlington High School, plans to study Education
- Kalkidan Alemu, Everman Joe C. Bean High School, plans to study Biology
- Jessica Devous, L.D. Bell High School, plans to study International Business
- Carrigan Hudgins, Mansfield High School, plans to study Biomedical Engineering
- Kyle Samstag, Mansfield Summit High School, plans to study Business Administration
- Cristian Sigala, Trimble Tech High School, plans to study Biomedical Engineering
Congratulations to the 2017 Scholarship winners!
Phishing is a technique that involves tricking users into thinking they’re at confidential site in order to steal the user’s confidential information, passwords, etc.
Recently we have been made aware that consumers (not necessarily members of EECU) have received emails purporting to be from EECU. The emails read:
EECU Credit Union Service
Your Contact Information Has Been Updated
You have 1 new Security message from EECU Credit Union to view the update kindly click below.
As this e-mail is an automated message, we can’t reply to any e-mails sent by return.
Copyright (C) 2017 EECU Credit Union.
EECU Credit Union Administrator Service
If you receive a similar email, DO NOT click on the link or provide any of your personal information. This is a phishing attempt and the linked site could potentially contain malware.
If you have received the email, clicked the link and provided your personal information, please contact us immediately at 817-882-0800 or visit your nearest branch so we can take appropriate action on your account.
As a reminder, EECU will never send you an email that requires you to enter personal information. Whether you access eecu.org using a link or by typing eecu.org into the browser, you should always verify that you are on a legitimate site by looking for https://www.eecu.org in the address bar and verifying the security of the site.