Mandeville Scholarship Blog Header

EECU is now accepting applications for the Glenn Mandeville Memorial Scholarship program for high school seniors. If you, your child or someone you know is preparing for graduation this year and meets the criteria below, download an application and submit it by January 31, 2018, at any EECU office or by mail.

In order to be considered:

  • Applicant must be a high school senior
  • Applicant must be a member in good standing with EECU or parent/legal guardian must be a member in good standing with EECU
  • Applicant must express on their application their intended course of study
  • Recipient of scholarship funds must maintain a minimum GPA of 2.5 to receive annual distribution of funds
  • The scholarship must be used for the purpose of study at an accredited college or university
  • Academic achievement, character, leadership and personal recommendations will be considered in the selection of scholarship recipients
  • Applicant must include all required documentation and transcripts

The scholarship committee will select six recipients – three who are seeking a career in education and three who are pursuing other areas of study – to receive $5,000 in funds. See application for full details and instructions.

To increase our convenience and service to our members, we are extending our Contact Center hours of operation. Effective immediately, you’ll be able to speak with a friendly and knowledgeable Member Service Representative by phone from 8:00 a.m. to 7:00 p.m. Monday through Friday and on Saturdays from 9:00 a.m. to 1:00 p.m. Our local Member Service Representatives can answer questions regarding your accounts or any of our products and services and even assist you with the opening of new deposit or loan accounts. Prefer to contact us online? You can chat live with a Member Service Representative in a safe online format or use our secure email service to send us questions regarding your account or confidential information.

To reach our Contact Center, use one of the convenient options below:

We’re here to help you achieve your financial goals by delivering you A Better Way of Banking®.

On September 7, 2017, Equifax, one of three nationwide credit-reporting companies, announced a breach of its database potentially impacting approximately 143 million U.S. consumers. The information accessed includes names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. Equifax has established a dedicated website,, to help consumers determine if their information has been potentially impacted.

If your information is potentially impacted, you should be sure to regularly review all your financial account statements and credit reports to check for incidents of fraud. If you see any unauthorized activity, immediately report it to your financial institution. If you believe you’ve been a victim of identity theft, you should also contact law enforcement.

You are entitled to one free copy of your credit report from each of the three credit bureaus – Equifax, Experian, and TransUnion – once a year. You can order them online at

EECU also offers you these valuable member account protection services:

  • Sign up for Account Alerts to receive notifications by text or email for low balances, large transactions, account activity, and more. It’s easy to enroll – simply login to Online Banking, click on Additional Services, then choose e-Alerts & Text Banking to get started.
  • Sign up for Debit Card Fraud Text Alerts to receive text messages regarding potential fraud on your EECU debit card.
  • Add a password to your EECU accounts to ensure only you, and those authorized by you, can access your account information.
  • If you suspect fraud on your EECU accounts, call us immediately at 817-882-0800 or toll-free at 1-800-333-9934.
  • If your EECU credit card has been lost or stolen, please contact our 24-hour hotline at 1-800-442-4757.

And, if you have an EECU credit card or debit card, you’ll automatically benefit from ssecure/EMV chip technology that provides extra protection against fraud.

Questions? Contact us – we’re always here to help you over the phone at 817-882-0800, online at or at any of our branch offices (find a location at


Here are some additional sources to learn more about the Experian Data Breach:


The epic flooding and wind damage affecting our neighbors in South Texas are devastating. EECU encourages members who would like to help to do so by donating to the American Red Cross. EECU will donate $10,000 to help our neighbors in need and we are matching EECU employee donations up to an additional $2,500.  

The American Red Cross is helping the people affected by Hurricane Harvey in Texas and all across the Gulf coast. Shelters are open, truckloads of supplies are being distributed and volunteers in place. The American Red Cross is registered as a 501(c)(3) non-profit organization. Contributions to the American Red Cross are tax-deductible to the extent permitted by law.

Donate Now

You can also call 1-800-RED-CROSS or text “Harvey” to 90999 to make a $10 donation.

Thank you for your support and caring spirit. We know our neighbors affected by Hurricane Harvey greatly appreciate it.


Tarrant Area Food Bank provides nearly 2 million meals each month across 12 counties surrounding Fort Worth through the donations of generous people and businesses. EECU supports this cause each year through a food drive.

Now through December 16, bring non-perishable food items to any EECU branch to donate to our annual food drive. All donations will be delivered to Tarrant Area Food Bank immediately following the drive, and we want to wow them with the generosity of our donors.

Annual Food Drive Pounds of Food Donated
2016 Goal: 3,800
2015 3,600+
2014 1,500+
2013 1,300+
2012 769
2011 818
Most Requested Food Items
  • Canned Meats (Tuna, Chicken, Ham, etc.)
  • Canned Fruit
  • Canned Vegetables
  • Peanut Butter (no glass jars)
  • Dried Beans
  • Cereal
  • Boxed Pastas
  • Rice
  • Boxed or canned soups
  • Boxed or canned juices

List of Accepted Items (Non-Perishable Only)

9 Tips to Prevent Phishing Attacks

Phishing is a technique that involves tricking the user into thinking you are a confidential site to steal confidential information, passwords, etc.

So far hackers have used emails to launch this type of attack, but with the widespread use of social media networks and smartphones with internet access, the types of attacks are multiplying.

These emails include a link that takes the user to site known to have a confidential website, but they’re mere mimics with zero confidentiality. Often, the links are to sites with domain names that are slightly different, but very close to, the domain of a known site (e.g. vs.

Thus, overconfident users who do not have adequate antivirus protection or who are not aware of the slight changes in the domain name of included links, could be involved in attacks that are aimed to steal personal data.

And because of the economic crisis which is unfortunately affecting several countries, phishing attacks are attracting people with the promise of a great job or an easy way to get money.

The question is … How can we prevent this type of phishing attack? 

9 Tips to Prevent Phishing Attacks

1. Learn to Identify Suspected Phishing Emails

There are some qualities that identify an attack through an email:

  • They duplicate the image of a real company.
  • Copy the name of a company or an actual employee of the company.
  • Include sites that are visually similar to a real business.
  • Promote gifts, or the loss of an existing account.
2. Check the Source of Information From Incoming Mail

Your financial institution will never ask you to send your passwords or personal information by email. Never respond to these questions, and if you have the slightest doubt, call your financial institution directly for clarification.

3. Beware of Clicking on Links Included in Emails

Be aware of the destination pages of hyperlinks or links attached in emails you receive. Links could direct you to fraudulent websites. If you’re checking emails on a computer, inspect the links before clicking on them by hovering over the link with your mouse pointer and looking at the destination URL that shows up at the bottom corner of your screen/browser window. If you use an Apple mobile device to check emails, you may be able to inspect the links before following them by pressing and holding your finger on the link – this may bring up an options menu that allows you to view the link destination, and open or copy the link (iOS/Apple devices only).

Typing the financial institution’s known URL (for example, directly into your browser or using bookmarks/favorites if you want to get there faster, may be a good idea.

4. Enhance the Security of Your Computer

Common sense and good judgement is as vital as keeping your computer protected with a good antivirus to block many types of attacks.

In addition, you should always have the most recent update on your operating system and web browsers.

5. Enter Your Sensitive Data in Secure Websites Only

In order for a site to be ‘safe’, it must begin with ‘https://’ and your browser should show an icon of a closed lock.

6. Periodically Check Your Accounts

It never hurts to check your bank accounts periodically to be aware of any irregularities in your online transactions.

7. Phishing Doesn’t Only Pertain to Online Banking

Most phishing attacks are against financial institutions, but can also use any popular website to steal personal data such as eBay, Facebook, PayPal, etc.

8. Phishing Knows All Languages

Phishing knows no boundaries, and can reach you in any language. In general, they’re poorly written or translated, so this may be another indicator that something is wrong.

If you never you go to the Spanish website of your financial institution, why should your statements now be in this language?

9. Have the Slightest Doubt, Do Not Risk It

The best way to prevent phishing is to consistently reject any email or news that asks you to provide confidential data.

Delete these emails and call your financial institution to clarify any doubts.



Originally published by Panda Security, February 21, 2016
Edited and re-published by EECU, August 23, 2016

Winter and the holidays are not only times to come together with family and friends for good food, football, and holiday cheer; they’re also a great opportunity to save on needed items through major holiday sales. During this time, retailers, service providers, and other vendors tend to incentivize potential customers to buy. While the thought of winter sales would normally conjure up images of everything from electronics as holiday gifts to exercise equipment (to reach those New Year’s resolutions), there are also exciting seasonal offerings in the credit world too. More and more providers are offering great deals with low rates and waived fees on a variety of services.

Credit cards and personal loans are typically the first things that come to mind when one is in financial need. Now that need may be as small as family gifts for the holidays or as big as a pool for the kids next summer, but one thing continues to ring true; people are more inclined to spend (and over spend) during the holidays as their mindsets shift from the relaxed freedom of Fall to refocusing on household/family needs. That is why it is smart to look into any credit card companies and local bank branches who may be offering enticing incentives for securing credit or a loan during this time. Remember, back to school specials apply to students in need of financial security too!

For many people, the winter includes driving around town to enjoy the lights and decorations, or traveling to visit family and friends for the holidays. Therefore, it’s only natural that auto insurance and loan vendors choose this time of the year to offer their biggest savings initiatives. People can daydream about one day owning the best car out there, or the one they’ve fantasized about since being a kid, but if it doesn’t include a sound financial partner offering quality service at low rates, a dream car can quickly turn into a nightmare.

A home equity line of credit (HELOC) is a great tool for creating a sense of security. Most rates associated with this type of credit tend to be lower than your average credit card or loan rates; therefore, the potential to decrease current payments through consolidating debt is very strong. Additionally, not only do you pay less interest through a HELOC, the interest that is paid can typically be written off as tax deductible. Unlike personal loans where a lump sum is taken out all at once, credit lines can be drawn from for the exact amounts needed; most people find this method easier to manage as there is only a responsibility to pay back the money required in the moment, without the full weight of a larger amount collecting interest along the way.

An excellent means of acquiring credit assistance is to partner with a trusted organization with the experience and incentives (seasonal or not) that can make a difference amongst the competitive landscape. Here’s a look at the loan deals currently being offered by one of the industry’s leading credit unions.

EECU was recently named top credit union in DFW by Consumer Reports® —and provides an easy way to get access to financial products and services if you live in the Dallas Fort Worth Area. When it comes to credit cards, EECU offers excellent options with no annual fees and no fee balance transfers at 6.9% APR1 for life. EECU’s home equity line of credit provides important financial security at a low intro rate of 2.99% APR2 through January 31, 2017, then a variable rate as low as 4.00%2 APR thereafter. There are currently and no closing costs2 and you will enjoy an expedited closing process2. Additionally, EECU is running a promotion in which they will beat any auto loan by 2%3 when you refinance your current auto loan with them. Also, EECU is offering personal loans with rates as low as 5.99% APR4. EECU’s online applications make it easy to take advantage of these offers.

1 APR = Annual Percentage Rate. Rate is effective as of January 15, 2016. 6.9% APR is only available to qualified members for balance transfers made within 90-days from the anniversary date of account opening. This APR will be non-variable. Balance transfers made 91 days or more from the anniversary date of account opening will be made at the standard Balance Transfer APR (10.24%-17.99%). Rates are subject to change without notice. Membership in EECU is required – membership information available at All loans are subject to credit approval and EECU lending policies. This limited-time offer is subject to change at any time without notice. Cardholder benefits are subject to change without notice. Balance Transfer Information – Balance transfers are not considered purchases, therefore no grace period applies and finance charges will begin on the transaction date. This offer is valid for balances transferred from other institutions only. Please continue making payments on your other credit card and loan account(s) until the balance transfer is confirmed on your other institution’s account statement. By applying, you certify that all information provided by you at the time of acceptance is true, correct, and complete and that you are (a) at least 18 years of age and legally able to enter into a contract for the extension of credit and (b) a U.S. citizen or permanent resident. Click for Important Account Terms.

2 The Introductory Annual Percentage Rate (APR) shown for home equity lines of credit is a fixed rate until January 31, 2017. After the introductory period, the APR will be variable and will be based on the Prime Rate as published in The Wall Street Journal Rates Table (the “index”) plus a margin. The minimum APR is 4.00% after the expiration of the introductory period and applies during the draw and repayment periods. The annual percentage rate is subject to change semi-annually after the introductory period. Any change will be effective on the 1st day of January and the 1st day of July.  An increase in the index will result in higher payments.  A decrease in the index will result in lower payments. The APR cannot increase or decrease more than 2% in any 1 year period.  In no event will the APR exceed 18%.  Minimum payments are required during the draw and repayment periods. Offer limited to consumer home equity lines of credit not currently held at EECU. Property insurance required, including flood insurance where applicable. The minimum advance during the draw period is $4,000. No closing costs for loans $174,999 or less. If an appraisal is required to determine property value, you are responsible for the cost of the appraisal. Loan amount may not exceed 50% of your property’s value, with a combined loan to value of 80%, other restrictions may apply. Membership in EECU is required – membership information available at All loans are subject to credit approval and EECU lending policies. In Texas, there is a 12 day cooling off period on all HELOCs. Actual time of funding may differ depending on appraisal, title and other documentation requirements. By applying, you certify that all information provided by you at the time of acceptance is true, correct, and complete and that you are (a) at least 18 years of age and legally able to enter into a contract for the extension of credit and (b) a U.S. citizen or permanent resident. Consult your tax advisor regarding the deductibility of interest. Equal Housing Opportunity lender.

3 This offer is to refinance an auto loan from another lender. All loans are subject to credit approval and EECU lending policies. Floor rate is 2.50% Annual Percentage Rate. Membership in EECU is required – membership information available at Offer valid only on loans older than 90 days. Not valid with loans currently financed with EECU. Minimum refinanced auto loan amount is $2,500. Maximum auto loan rate is 18.00% Annual Percentage Rate. 90-day delay of first payment with credit approval. Interest will accrue during the payment deferral period. EECU does not charge application or refinance fees. Vehicle title transfer fees will apply. Vehicle titling fees may differ depending on your county of residence. Additional terms and conditions apply. Offer and rates subject to change without notice. By applying, you certify that all information provided by you at the time of acceptance is true, correct, and complete and that you are (a) at least 18 years of age and legally able to enter into a contract for the extension of credit and (b) a U.S. citizen or permanent resident.

4 APR = Annual Percentage Rate. The APR ranges from 5.99% to 16.99%. Membership in EECU is required – membership information available at All loans are subject to credit approval and EECU lending policies. By applying, you certify that all information provided by you at the time of acceptance is true, correct, and complete and that you are (a) at least 18 years of age and legally able to enter into a contract for the extension of credit and (b) a U.S. citizen or permanent resident. Must complete and return all required documents within the same business day received in order for money to be deposited into an EECU share or checking account. Same day deposit does not apply for special account requests or EECU direct pay to creditors. Click for loan details.

In our continuing efforts to ensure the security of member accounts, on June 8, 2016, we are improving our debit card fraud notification system to include free text messaging and enhanced email messaging.

Here’s how it works. When potential debit card fraud is detected:

  1. The debit cardholder will receive an automatic email notification, with links to indicate if all transactions in question are authorized or if one or more are not.
  2. The debit cardholder may also receive a free text message to his/her mobile device that will allow him/her to respond via text to confirm or deny fraud.
  3. If we do not receive a response from the debit cardholder within a few minutes of sending the text, the cardholder will receive an automated phone call to confirm or deny fraud using the keypad on your phone.

For questions about the enhanced fraud notification system, please contact us at 817-882-0800. Remember, our messages will never ask for your PIN or account number. If you ever receive a request for this information, the message is NOT from EECU.

Improving the security of member accounts is one more way we provide A Better Way of Banking®.