Ring, ring. “This is Equifax calling to verify your account information.” Stop. Don’t tell them anything. They’re not from Equifax. It’s a scam. Equifax will not call you out of the blue.
That’s just one scam you might see after Equifax’s recent data breach. Other calls might try to trick you into giving your personal information. Here are some tips for recognizing and preventing phone scams and imposter scams:
- Don’t give personal information. Don’t provide any personal or financial information unless you’ve initiated the call and it’s to a phone number you know is correct.
- Don’t trust caller ID. Scammers can spoof their numbers so it looks like they are calling from a particular company, even when they’re not.
- If you get a robocall, hang up. Don’t press 1 to speak to a live operator or any other key to take your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
If you’ve already received a call that you think is fake, report it to the FTC.
If you gave your personal information to an imposter, call us immediately at 817-882-0800 to change account numbers or security questions. You may also want to change your account passwords. And if you’re concerned about identity theft, visit IdentityTheft.gov to learn how you can protect yourself.
Article reproduced from original FTC article posted on September 14, 2017 by Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer and Business Education. https://www.consumer.ftc.gov/blog/2017/09/equifax-isnt-calling