Ring, ring. “This is Equifax calling to verify your account information.” Stop. Don’t tell them anything. They’re not from Equifax. It’s a scam. Equifax will not call you out of the blue.

That’s just one scam you might see after Equifax’s recent data breach. Other calls might try to trick you into giving your personal information. Here are some tips for recognizing and preventing phone scams and imposter scams:

  • Don’t give personal information. Don’t provide any personal or financial information unless you’ve initiated the call and it’s to a phone number you know is correct.
  • Don’t trust caller ID. Scammers can spoof their numbers so it looks like they are calling from a particular company, even when they’re not.
  • If you get a robocall, hang up. Don’t press 1 to speak to a live operator or any other key to take your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.

If you’ve already received a call that you think is fake, report it to the FTC.

If you gave your personal information to an imposter, call us immediately at 817-882-0800 to change account numbers or security questions. You may also want to change your account passwords. And if you’re concerned about identity theft, visit IdentityTheft.gov to learn how you can protect yourself.

For more information about the Equifax breach, visit Equifax’s website, www.equifaxsecurity2017.com  (This link takes you away from our site.) or contact their call center at 866-447-7559.

Article reproduced from original FTC article posted on September 14, 2017 by Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer and Business Education. https://www.consumer.ftc.gov/blog/2017/09/equifax-isnt-calling

 

Pictured Left to Right: Lonnie Nicholson (EECU President & CEO), Kiana Headland (Alvarado High School), Christian Turnley (Keller High School), Emily Hailey (Fort Worth Christian School), Sydney Peel (Colleyville Heritage High School), Frank Molinar (White Settlement ISD Superintendent and EECU Board Member), Deanna Pierce (Richland High School).
Pictured Left to Right: (back row) Frank Molinar (White Settlement ISD Superintendent and EECU Board Member), Christian Sigala (Trimble Tech High School), Carrigan Hudgins (Mansfield High School), Kyle Samstag (Mansfield Summit High School), Makenna Blassingame (Brewer High School), Lonnie Nicholson (EECU President & CEO); (front row) Kalkidan Alemu (Everman Joe C. Bean High School), Braden Kelley (Richland High School), Brooke Pollard (Arlington High School), Jessica Devous (L.D. Bell High School).

On Tuesday, March 28, EECU announced the 2017 Glenn Mandeville Memorial Scholarship winners at its annual meeting. EECU awarded $40,000 in scholarships to support eight local graduating high school students with their college expenses. The EECU Scholarship Program began 29 years ago and honors former board member Glenn Mandeville, a life-long educator. Since that time, EECU has awarded more than $480,000 in scholarship money to local students.

“EECU has a deep affinity for supporting education,” said Lonnie Nicholson, EECU President and CEO. “Higher education can be an essential springboard to building productive lives, but unfortunately, college expenses also can be a significant burden. EECU is proud to be able to recognize and financially assist these deserving students, and we wish them tremendous success in their academic pursuits.”

The following eight students were named as recipients of the $5,000 scholarships for 2017:

  • Makenna Blassingame, Brewer High School, plans to study Special Education
  • Braden Kelley, Richland High School, plans to study Music Education
  • Brooke Pollard, Arlington High School, plans to study Education
  • Kalkidan Alemu, Everman Joe C. Bean High School, plans to study Biology
  • Jessica Devous, L.D. Bell High School, plans to study International Business
  • Carrigan Hudgins, Mansfield High School, plans to study Biomedical Engineering
  • Kyle Samstag, Mansfield Summit High School, plans to study Business Administration
  • Cristian Sigala, Trimble Tech High School, plans to study Biomedical Engineering

Congratulations to the 2017 Scholarship winners!

Phishing is a technique that involves tricking users into thinking they’re at confidential site in order to steal the user’s confidential information, passwords, etc.

Recently we have been made aware that consumers (not necessarily members of EECU) have received emails purporting to be from EECU. The emails read:

EECU Credit Union Service

Your Contact Information Has Been Updated

You have 1 new Security message from EECU Credit Union to view the update kindly click below.

{LINK}

As this e-mail is an automated message, we can’t reply to any e-mails sent by return.

———————- ———

Copyright (C) 2017 EECU Credit Union.

EECU Credit Union Administrator Service

If you receive a similar email, DO NOT click on the link or provide any of your personal information. This is a phishing attempt and the linked site could potentially contain malware.

If you have received the email, clicked the link and provided your personal information, please contact us immediately at 817-882-0800 or visit your nearest branch so we can take appropriate action on your account.

As a reminder, EECU will never send you an email that requires you to enter personal information. Whether you access eecu.org using a link or by typing eecu.org into the browser, you should always verify that you are on a legitimate site by looking for https://www.eecu.org in the address bar and verifying the security of the site.

At EECU, we continually evaluate the products and services we offer, as well as the systems and vendors we use to deliver those products and services. For several years we have been offering an online security tool called Trusteer Rapport to our online banking users. Recently we conducted a review of this product and determined that it was no longer providing the value to our members that we expected, and have decided to terminate our support for it, effective March 31, 2017.

How does this change impact EECU members?
If you previously used Trusteer, you will not notice anything different. Trusteer functioned as a supplemental security tool for your PC and was never meant to replace standard anti-virus protection. So as always, you should make sure you have up-to-date anti-virus and anti-malware protection on your PC. If you have installed the Trusteer software, it will not cause any harm and can remain on your PC. If you prefer, you can uninstall it using instructions found here.

Mandeville Scholarship Blog Header

EECU is now accepting applications for the Glenn Mandeville Memorial Scholarship program for high school seniors. If you, your child or someone you know is preparing for graduation this year and meets the criteria below, download an application and submit it by January 31, 2017, at any EECU office or by mail.

In order to be considered:

  • Applicant must be a high school senior
  • Applicant must be a member in good standing with EECU or parent/legal guardian must be a member in good standing with EECU
  • Applicant must express on their application their intended course of study
  • Recipient of scholarship funds must maintain a minimum GPA of 2.5 to receive annual distribution of funds
  • The scholarship must be used for the purpose of study at an accredited college or university
  • Academic achievement, character, leadership and personal recommendations will be considered in the selection of scholarship recipients
  • Applicant must include all required documentation and transcripts

The scholarship committee will select six recipients – three who are seeking a career in education and three who are pursuing other areas of study – to receive $5,000 in funds. See application for full details and instructions.

angeltree

Thanks to EECU employees and members, underprivileged Fort Worth children from 80 elementary schools will be celebrating the holidays with presents. Starting Thanksgiving week, please stop by the Fort Worth branch at 1617 W. 7th Street in Fort Worth to pick an “angel” from the lobby Christmas tree.  All the angels have been identified by their school counselors as disadvantaged.

Some important program details:

  • All gifts should be returned to the Fort Worth Branch at 1617 W. 7th Street by December 15
  • Gifts should be wrapped and tagged with the angel’s number that is on the tag you choose from the tree. Please be sure to log your name and phone number on the form in the Angel Tree book next to the Christmas tree
  • And, finally it is nice to provide articles of clothing and a few toys – remembering this may be the only Christmas gift your angel might get!

If you can’t make it into the branch to select your angel, please contact Donna Thomas at 817-882-0160 or community@eecu.org and she will be glad to find an angel for you.

EECU has been a Christmas angel for Fort Worth Independent School District children via this program for 25 years.  Thank you for brightening the lives of our neighbors in need.

TAFB-Food-Drive

Tarrant Area Food Bank provides nearly 2 million meals each month across 12 counties surrounding Fort Worth through the donations of generous people and businesses. EECU supports this cause each year through a food drive.

Now through December 16, bring non-perishable food items to any EECU branch to donate to our annual food drive. All donations will be delivered to Tarrant Area Food Bank immediately following the drive, and we want to wow them with the generosity of our donors.

Annual Food Drive Pounds of Food Donated
2016 Goal: 3,800
2015 3,600+
2014 1,500+
2013 1,300+
2012 769
2011 818
Most Requested Food Items
  • Canned Meats (Tuna, Chicken, Ham, etc.)
  • Canned Fruit
  • Canned Vegetables
  • Peanut Butter (no glass jars)
  • Dried Beans
  • Cereal
  • Boxed Pastas
  • Rice
  • Boxed or canned soups
  • Boxed or canned juices

List of Accepted Items (Non-Perishable Only)

Phishing is a technique that involves tricking users into thinking they’re at confidential site in order to steal the user’s confidential information, passwords, etc.

Recently we have been made aware that consumers (not necessarily members of EECU) have received emails purporting to be from EECU. The return address of the email is a btconnect.com address, and the email reads:

You have received this email because you or someone have tried to access your account from different locations.

In order to safeguard your account, we require that you confirm your EECU Credit Union online account details.

As a precaution, we have limited access to your EECU Credit Union account in order to protect against future unauthorized transactions.

{LINK}

If this is not completed by September 26, 2016, we will be forced to close your account.

We thank you for your prompt attention to this matter.

EECU Credit Union Service

If you receive a similar email, DO NOT click on the link or provide any of your personal information. This is a phishing attempt and the linked site could potentially contain malware.

If you have received the email, clicked the link and provided your personal information, please contact us immediately at 817-882-0800 or visit your nearest branch so we can take appropriate action on your account.

As a reminder, EECU will never send you an email that requires you to enter personal information. Whether you access eecu.org using a link or by typing eecu.org into the browser, you should always verify that you are on a legitimate site by looking for https://www.eecu.org in the address bar and verifying the security of the site.

 

PersonalLoan_HomePage_Banner_01

With a personal loan from EECU, you can get a low monthly payment and use the extra money to consolidate debt, fix up the house, take a summer vacation or to cover unexpected expenses! For example, with a rate as low as 5.99% APR, you can get a loan up to $10,000 and pay as little as $194** a month. Terms are flexible and the process is simple. Learn more and apply online today at eecu.org/simplify.

 


*APR=Annual Percentage Rate. The APR ranges from 5.99% to 16.99%.
** Payment estimates are based on an APR of 5.99% for a 60-month term on a $10,000 loan. Your actual loan amount and payment terms may vary. Membership required – membership information available at eecu.org. Subject to credit approval. By applying, you certify that all information provided by you at the time of acceptance is true, correct, and complete and that you are (a) at least 18 years of age and legally able to enter into a contract for the extension of credit and (b) a U.S. citizen or permanent resident. Must complete and return all required documents within the same business day received in order for money to be deposited into an EECU share or checking account. Same day deposit does not apply for special account requests or EECU direct pay to creditors.

NAFCU warns about a KrebsOnSecurity report that CiCi’s Pizza, a Texas-based restaurant chain with more than 500 locations in 35 states, has been hit by a credit card data breach.

UPDATE as of July 16, 2016:

Cici’s Pizza, a Coppell, Texas-based fast-casual restaurant chain, today acknowledged a credit card breach at more than 135 locations. The disclosure comes more than a month after KrebsOnSecurity first broke the news of the intrusion, offering readers a sneak peak inside the sprawling cybercrime machine that thieves used to siphon card data from Cici’s customers in real-time.

In a statement released Tuesday evening, Cici’s said that in early March 2016, the company received reports from several of its restaurant locations that point-of-sale systems were not working properly.

“The point-of-sale vendor immediately began an investigation to assess the problem and initiated heightened security measures,” the company said in a press release. “After malware was found on some point-of-sale systems, the company began a restaurant-by-restaurant review and remediation, and retained a third-party cybersecurity firm, 403 Labs, to perform a forensic analysis.”

According to Cici’s, “the vast majority of the intrusions began in March of 2016,” but the company acknowledges that the breach started as early as 2015 at some locations. Cici’s said it was confident the malware has been removed from all stores. A list of affected locations is here (PDF).

Read More>


ORIGINAL article on June 7, 2016:

Krebs said it appears hackers stole credit card data from certain restaurants “by posing as technical support specialists for the company’s point-of-sale provider.” Krebs noted that more than six financial institutions had contacted the blog with concerns about CiCi’s after detecting a pattern of fraud on cards that had been used there during the last few months.

CiCi’s told Krebs that an outside public relations firm is handling “the issue.”

Krebs also followed up a tip that the breach could have been connected to CiCi’s POS provider Datapoint, which denied the connection and said that hackers had posed as specialists from multiple POS providers.

As a reminder, if you purchase food from CiCi’s Pizza using a credit and/or debit card, be sure to monitor your account. If you notice suspicious activity, contact us immediately at 817-882-0800.