You can use your EECU debit card anywhere you see the Mastercard® logo whether you are traveling locally or abroad. And, here are three services to help you travel worry free:

#1 Stay Informed with Debit Card Activity Alerts

These customizable, real-time text and email alerts let debit cardholders proactively monitor their account. You can choose which alerts you want to receive and set the dollar amounts that will trigger certain alerts, which will be sent via text message or email.

  • To set-up the Debit Alert feature within online banking, select Additional Services > Debit Card Management > Debit Alerts. And within the mobile banking app, Debit Alerts can be found under More > Debit Card Management > Debit Alerts.

#2 Stay Aware with Debit Card Fraud Text Alerts

EECU provides automatic fraud detection and alerts for your debit card. If potential fraud is suspected, we will contact you immediately to help protect your account.

  • To set up the Debit Fraud Text Alerts quickly and easily click here.

#3 Stay in Control with Debit Card On/Off Switch

EECU debit cardholders have the ability to turn their debit card(s) ON or OFF. This feature lets you take control of your debit card and protect against unauthorized use. If you have misplaced your card, turn it to the OFF position. If you find it, and feel your account has not been jeopardized, turn it back ON and continue to use your card. If you use your card infrequently or are traveling without your card, turn it OFF. Then, turn it ON when you are ready to use it. You are in control.

  • In online banking, select Additional Services > Debit Card Management > Turn Debit Card On/Off. And in the mobile banking app, select More > Debit Card Management > Turn Debit Card On/Off

Lost or Stolen Credit or Debit Card

If you think your card has been lost or stolen, please notify EECU immediately to protect against any fraudulent activity, and get your card replaced.

  • Has your EECU credit card been lost or stolen? Contact our 24-hour hotline at 1-800-442-4757.
  • For a lost or stolen EECU debit card, call our Member Contact Center at 817-882-0800 and select “Option 2”.

Questions? Call our Member Contact Center at 817-882-0800 and we’ll be happy to assist you.

Enjoy your worry-free trip!

Got questions about home financing? We’ve got answers.

We know how difficult the home financing process can feel, whether you are buying a home, refinancing a mortgage or considering home renovations. Our mortgage experts will be on hand to answer any questions you may have and walk you through the process. Our goal is to make home financing faster and friendlier for you, with a loan that best meets your family’s unique needs.

Join us for Mortgage Open Houses and learn about:

  • Getting pre-qualified
  • Free no obligation mortgage review
  • What can you afford?
  • How much money you need?
  • How you can get HomeAdvantage1 Cash Rewards2 averaging $1,5003 on your next home?

There are two dates to choose from. And, there’s no need to RSVP—we’ll see you there.

Calendar Mortgage Open House:

EECU Alliance Financial Center

Date: Saturday, June 23

Location: 3451 Texas Sage Trail, Fort Worth, TX 76177

Time: 10:00 a.m. to 1:00 p.m.

 

EECU Burleson Financial Center

Date: Wednesday, June 27

Location: 750 NE Alsbury Blvd., Burleson, TX 76028

Time: 11:00 a.m. to 5:00 p.m.

Can’t make it? Don’t worry. Give us a call at (817) 882-0181 or visit our Home Loan Center online.

NMLS # 500516

 

1 HomeAdvantage is a registered trademark of CU Realty Services. The HomeAdvantage program is made available through a relationship between EECU and CU Realty Services. EECU and CU Realty Services are separate legal entities. 2 HomeAdvantage Cash Rewards are awarded by CU Realty Services to buyers and sellers who select and use a real estate agent in the HomeAdvantage network. Home buyers and sellers are not eligible for Cash Rewards if they use an agent outside of the HomeAdvantage network. Using EECU for a purchase mortgage loan is not a requirement to earn Cash Rewards. Cash Rewards amounts are dependent on the commission paid to the agent. Please consult with EECU for more details on how Cash Rewards will be paid. Cash Rewards are void where prohibited by law. 3 Cash Rewards example shown is based on a 3% agent commission rate and a purchase mortgage loan amount of $250,000. Since agent commissions rates vary, your actual Cash Rewards may vary accordingly. The Cash Rewards can be applied as a credit towards closing costs. Applicants are not entitled to cash back. Usual and customary buyer closing costs include, without limitation: escrow fee, appraisal fee, loan document preparation fee, recording fee, courier fee, and prepaid items such as flood and hazard insurance and ad valorem taxes. Subject to any home buyers or sellers who have already entered into a purchase contract and have otherwise qualified for the Cash Rewards program, the Cash Rewards program may be terminated by EECU at any time in its sole discretion.