Benefits of your new Debit MasterCard®
EECU recently began converting all member debit cards to MasterCard® in order to offer members benefits not previously available. Here you’ll find more information about these benefits. For full details, please review the MasterCard® Guide to Benefits for Debit Cardholders that will arrive with your card.
Doubles the original manufacturer’s (or U.S. store brand) warranty of 12 months or less on most item you purchase with your Debit MasterCard®.*
If you make a purchase with your Debit MasterCard® and then see the same product advertised for a lower price within 60 days, you may be eligible to receive reimbursement for the price difference. You can take advantage of this benefit four times each year and may receive up to $250 per claim.*
If you make a purchase with your Debit MasterCard® and decide to return it within 60 days, but the retailer will not accept it as a return, you may be eligible for a refund. This applies to products purchased from retailers who offer a return policy of at least 10 days at the time of purchase. This benefit can also be used four times each year, up to $250 per claim.*
MasterCard Global Service
MasterCard Global Service is there for you in the event that your card is ever lost or stolen. In the event you need to report your card missing and EECU is unavailable, you can reach MasterCard at 1-800-307-7309 to ensure the card is disabled and you can limit liability for any unauthorized purchases made.
Identity Theft Resolution Services
If you fall victim to identity theft, there are many different accounts that you may be juggling in order to make sure your money is safe. MasterCard offers 24/7 support to help make sure you are doing everything you can to protect your account. If you believe your identity has been stolen, notify EECU and call 1-800-MC-ASSIST to speak with a MasterCard representative.
Identity Fraud Expense Reimbursement
In the event your identity is stolen and fraud is committed, you may be eligible for reimbursement for losses up to $1,000 per year. It is important if you feel your identity has been stolen that you notify EECU and MasterCard immediately in order to minimize potential losses.
If you haven’t already received your Debit MasterCard® keep an eye on your email and mail for additional information, and be sure to review your Guide to Benefits to learn more about these opportunities.
*Certain terms, conditions and exclusions apply. See your Debit MasterCard® Guide to Benefits for complete program details.
|Keith Spivey, vice president of payment systems, has been with EECU since 1985 and leads the teams responsible for debit and credit card processing, ACH and wire transfers, and ATM services. Keith holds a bachelor of business administration degree from the University of Texas at Arlington.