Fraud Alert: Beware of fake EECU text messages. If you receive a suspicious text message, don’t respond or click any links. Learn more
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Updated 11/7/2022

Scammers never rest – see the latest example below.

If you’ve received a suspicious text, like the one below, don’t respond, click on links, or call any numbers.
400x230-text-fraud-example.png

Here are some tips to help keep you from being a victim:
  • Inspect the sender’s information to confirm that the message was generated from a legitimate source, but don’t click on the link or call the number on the text.
  • Do not respond to the text. Even writing STOP will let the scammer know your number is genuine, and they may sell your number to other scammers, making the problem worse.
  • Remember, EECU will never ask you to provide confidential information through text. Requests to do so, as well as poor spelling or grammar, are telltale signs of a scam.
  • If you are suspicious, call EECU directly to understand our protocols for alerting members of potential fraud.
And, here are some steps you can take to block unknown senders from your cell phone:
  • Go to settings on your phone
  • Click on messages or block numbers (depending on your phone type)
  • Hit “Filter Unknown Senders” or tap on “Block Numbers” (depending on your phone type)
If you are in doubt, please contact us at (817) 882-0800 to verify a text message’s legitimacy.

We’re here to help.

Original Post

EECU has been made aware of a text phishing scam (known as smishing) sent to Credit Union members to steal personal and financial information. The texts typically contain urgent messages warning about unusual activity on an account or an account being put on hold with a URL link to verify information to regain access.

These text messages include malicious URLs. “EECU” may be used in the URL or in the text message to make them appear legitimate. 

If you receive a text message like the ones below, delete it immediately.
Fake Text Message Fake Text Message

If you receive a text message which appears to be spoofing EECU, do the following:
  • DO NOT click on links.
  • DO NOT log in to a suspicious website or enter financial information (e.g. User ID or Password).
  • Block the phone number used and delete the text message.
Note: There is no need to report the text if you take the above precautions.

If you click on the link, you may see a screen like the one below; DO NOT enter your User ID or Password.
Fake Login

And, if you have clicked the link and attempted to login, please contact EECU at (817) 882-0800. Or, if you are in doubt, please contact us to verify a text message’s legitimacy.

We’re here to help.

For additional information about protecting yourself from text scams, click here.

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